Algeria

Pharmaceuticals and Vaccines telephone number:

+21324843220

Consumer Healthcare telephone number:

+21321609525

Email address:

pharmacovigilance.dz@gsk.com

Cambodia & Laos

Burundi

Telephone number:

+25776808180

Email address:

ea.safety@gsk.com

Tanzania

Telephone number:

+255764769961

Email address:

ea.safety@gsk.com

Rwanda

Telephone number:

+250786506842

Email address:

ea.safety@gsk.com

Uganda

Telephone number:

+256759443449

Email address:

ea.safety@gsk.com

Djibouti

Telephone number:

+25377199260

Email address:

ea.safety@gsk.com

Ethiopia

Telephone number:

+251923797353

Email address:

ea.safety@gsk.com

Egypt & Sudan

Telephone number:

+2026185150

Email address:

ae.egypt@gsk.com

Ghana

Telephone number (toll-free):

+23380010037

Telephone number (out of office hours):

+233544111808

Email address:

infomed-fwca@gsk.com

Kenya

Telephone number:

+2540722742998

Email address:

ke.safety@gsk.com

Libya

Telephone number:

+212522480002

Email address:

gne.safety@gsk.com

Morroco

Telephone number:

+212522480002

Global safety monitoring:+212661882567

Email address:

Pharmacovigilance.NA@gsk.com

Myanmar

Telephone number (out of office hours):

+95901211594

+959795407206

Email address:

linmaung.san@gmail.com

Nigeria

Telephone number (out of office hours):

+2348002255475

Email address:

aereporting.awa@gsk.com

South Africa

Telephone number :

+27117456000

Email address:

aereporting.za@gsk.com

Southern Africa

Telephone number:

+27117456100

Email address:

aereporting.sna@gsk.com

Tunisia

Telephone number:

Global safety monitoring:+212661882567

Email address:

Pharmacovigilance.NA@gsk.com

Western & Central Africa

Telephone number:

+22522400274

Ivory Coast:+22503200206

Email address:

fwca@gsk.com

Yemen

Pharmaceuticals and Vaccines telephone number:

+967772105555

Email address:

ymn.adversevent@gsk.com

Azerbaijan

Pharmaceuticals and Vaccines telephone number:

+380445855185

Email address:

oax70065@gsk.com

Bahrain

Pharmaceuticals and Vaccines telephone number:

+97317377053

Email address:

gne.safety@gsk.com

Bangladesh

Telephone number:

+8809678333475

Email address:

BD.ADVERSE-EVENTS@GSK.COM

China

Pharmaceuticals and Vaccines telephone number:

+868008203383

+864001833383

Consumer Healthcare telephone number:

+864009911165

Email address:

oax32250@gsk.com

Gulf & Near East

Telephone number:

+0097144037100

Email address:

gne.safety@gsk.com

Hong Kong

Telephone number:

+85290462498

Email address:

HKAdverseEvent@gsk.com

India

Pharmaceuticals telephone number:

+919920020642

+912224959370/596

Clinical Health telephone number:

+912224959639

+919930256117

Vaccines telephone number:

+919920473981

+912224959235

Consumer healthcare telephone number:

+9118001020475

+911244337237

+911244097237

Email address:

india.pharmacovigilance@gsk.com

Indonesia

Telephone number:

+6281184382280

+622125532350

Email address:

yqq68540@gsk.com

Iraq

Telephone number:

+9647435404536

Email address:

gne.safety@gsk.com

Israel

Telephone number:

+97239297100

Email address:

il.safety@gsk.com

Jordan

Telephone number:

+96265529319

Email address:

gne.safety@gsk.com

Kazakhstan & Central Asia

Telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Email address:

kaz.med@gsk.com

Kuwait

Telephone number:

+96525312434

Email address:

gne.safety@gsk.com

Kyrgyzstan

Pharmaceuticals and Vaccines telephone number:

+996(312)660999

Consumer healthcare telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Pharmaceuticals and Vaccines email address:

kg.safety@gsk.com

Consumer healthcare email address:

kz.safety@gsk.com

Lebanon

Telephone number:

+9611335288

Email address:

gne.safety@gsk.com

Macau

Telephone number:

+85363667071

Email address:

HKAdverseEvent@gsk.com

Malaysia & Brunei

Telephone number:

+60374952613

Email address:

drugsafetyinfo.my@gsk.com

Mongolia

Pharmaceuticals and Vaccines telephone number:

+996(3412)660999

Consumer Healthcare telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Pharmaceuticals and Vaccines email address:

kg.safety@gsk.com

Consumer Healthcare email address:

kz.safety@gsk.com

Oman

Telephone number:

+96824571317

Email address:

gne.safety@gsk.com

Pakistan, Iran & Afghanistan

Telephone number:

+9221111475725

Email address:

pk_pharmasafety@gsk.com

Philippines

Pharmaceuticals and Vaccines telephone number:

+639178890640

Consumer Healthcare telephone number:

+63180014410884

+63180089088275

Email address:

ph.safety@gsk.com

Qatar

Pharmaceuticals and Vaccines telephone number:

+97444649702

Email address:

gne.safety@gsk.com

Saudi Arabia

Telephone number:

+966126536666

+966569049882

Email address:

SA.Aermi-saudi@gsk.com

Singapore

Email address:

sg.drugsafety@gsk.com

Sri-Lanka

Telephone number:

+94112636341 Ext: 415

Telephone number:

+94777253662

Email address:

janaka.n.wickremasinghe@gsk.com

Syria

Telephone number:

+963114424027

Email address:

gne.safety@gsk.com

Taiwan

Telephone number:

+886223126836

Telephone number (out of office hours):

+886928078652

Email address:

oax40892@gsk.com

Tajikistan

Consumer Healthcare telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Email address:

kz.safety@gsk.com

Thailand

Telephone number:

+66819034499

Email address:

safety_th@gsk.com

Turkmenistan

Consumer Healthcare telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Email address:

kz.safety@gsk.com

Uzbekistan

Pharmaceuticals and Vaccines telephone number:

+998(71)2525461

+998(71)2525463

+998(71)2525481

Consumer Healthcare telephone number:

+7(727)2582892

+7(727)2590996

+7(727)2590997

Pharmaceuticals and Vaccines email address:

uz.complaints@gsk.com

Consumer Healthcare email address:

kz.safety@gsk.com

Vietnam

Pharmaceuticals and Vaccines telephone number:

+84838248744

+84439362607

+84963905235

Consumer Healthcare telephone number:

+84838275929

+84963905235

Email address:

antoanthuoc@gsk.com

Australia

Pharmaceuticals and Vaccines telephone number:

+611800033109

Consumer Healthcare telephone number:

+611800028533

Pharmaceuticals and Vaccines email address:

mel.australia-medinfo@gsk.com

Consumer Healthcare email address:

anz.consumer-relations@gsk.com

New Zealand

Pharmacueticals and Vaccines telephone number:

+64800808500

Consumer Healthcare telephone number:

+64800540144

Pharmacueticals and Vaccines email address:

mel.australia-medinfo@gsk.com

Consumer Healthcare email address:

anz.consumer-relations@gsk.com

Albania & Kosovo

Albania telephone number:

+35542225046

Kosovo telephone number:

+38138704236

Armenia

Pharmacueticals and Vaccines telephone number:

+380445855185

+380504230083

Consumer Healthcare telephone number:

UA: +380445855185

Pharmacueticals and Vaccines email address:

oax70065@gsk.com

Austria

Pharmacueticals and Vaccines telephone number:

+43197075222

+43197075290

Pharmacueticals and Vaccines email address:

arzneimittelsicherheit@gsk.com

Belarus

Telephone number:

+380445855185

Email address:

oax70065@gsk.com

Belgium

Telephone number:

+3210855200

Email address:

belgium-safetyreport@gsk.com

Bosnia & Herzegovina

Telephone number:

+38733959000

Bulgaria

Telephone number:

+35929531034

Email address:

safety-bg@gsk.com

Croatia

Telephone number:

+38516051990

Email address:

cro.nuspojave@gsk.com

Cyprus

Telephone number:

+35722397000

Telephone number (out of office hours):

+35797872010

Email address:

oax32183@gsk.com

Czech-Republic

Email address:

cz.safety@gsk.com

Denmark

Telephone number:

+4536359100

Email address:

dk-safety@gsk.com

Estonia

Telephone number:

+3726676900

Email address:

estoniansafety@gsk.com

Finland

Pharameceuticals and Vaccines telephone number:

+358103030100

Consumer Healthcare telephone number:

+358800774080

Website address:

Report an adverse event online 

France

Telephone number:

+33139178444

Email address:

eqq3855@gsk.com 

Georgia

Telephone number:

+380445855185

Email address:

oax70065@gsk.com

Germany

Telephone number:

+4989360448195

Pharmacueticals and Vaccines email address:

Drug-Safety.Germany@gsk.com;  

Consumer Healthcare email address:

Ch-safety.dach@gsk.com;  

Greece

Telephone number:

+302106882100

+302106882477

Email address:

YUZ51522@gsk.com 

Hungary

Pharmaceuticals and Vaccines email address:

Hungary.PH_Safety@gsk.com  

Iceland

Telephone number:

+4536359100

Email address:

dk-safety@gsk.com;  

Ireland

Pharmaceuticals and Vaccines number:

+1800244255

Consumer Healthcare number:

+1800441442

Pharmaceuticals and Vaccines email address:

Ireland.Drugsurveillance@gsk.com  

Consumer Healthcare email address:

customer.relations@gsk.com  

Italy

Pharmacueticals and Vaccines telephone number:

+390459218877

Email address:

drugsurveillance-italy@gsk.com  

Latvia

Telephone number:

+37167312687

Email address:

quz52333@gsk.com  

Lithuania

Telephone number:

+37052649000

Email address:

safety.lt@gsk.com  

Luxembourg

Telephone number:

+3210855200

Email address:

belgium-safetyreport@gsk.com  

Macedonia

Telephone number:

+38923298766

Malta

Telephone number:

+35621238131

Email address:

mt.info@gsk.com  

Moldova

Telephone number:

+380445855185

Email address:

oax70065@gsk.com  

Montenegro

Telephone number:

+38220228231

Email address:

pv.montenegro@gsk.com  

Netherlands

Telephone number:

+31306938123

Email address:

nldso@gsk.com  

Norway

Telephone number:

+4722702000

Email address:

no.safety@gsk.com  

Poland

Telephone number:

+48225769000

Email address:

uyz84328@gsk.com  

Portugal

Telephone number:

+351214129500

Email address:

LIS.Nucleo-Farmacovigilancia@gsk.com  

Romania

Russia

Pharmaceuticals and Vaccines telephone number:

+74957778900

+79852261203

Consumer Healthcare telephone number:

+74957779850

Pharmacueticals and Vaccines email address:

ru.safety@gsk.com  

Consumer Healthcare email address:

ru-ch.safetymed@gsk.com  

Serbia

Telephone number:

+381113105700

Pharmacueticals and Vaccines email address:

pv.serbia@gsk.com  

Slovakia

Pharmaceuticals and Vaccines telephone number:

+421911421045

Consumer Healthcare email address:

sk-safety@gsk.com  

Slovenia

Telephone number:

+38612802514

Email address:

LJU_farmakovigilanca@GSK.com

Spain

Telephone number:

+34918070301

Email address:

unidad.farmacovigilancia@gsk.com  

Sweden

Telephone number:

+4686389300

Website address:

Report an adverse event online 

Switzerland

Telephone number:

+41318622111

Email address:

pv.swiss@gsk.com  

Turkey

Telephone number:

+905335993872

+905373603616

Email address:

IST_TR_safety@gsk.com  

Ukraine & BMC

Telephone number:

+380445855185 extension 1161

Email address:

oax70065@gsk.com 

United Kingdom

Pharamceuticals and Vaccines telephone number:

+44(0)800221441

Consumer Healthcare telephone number:

+44(0)8007838881

Pharmaceuticals and Vaccines email address:

UKPharmaSafety@gsk.com

Consumer Healthcare email address:

uk.consumerhealthcare@gsk.com

Canada

Pharmaceuticals and Vaccines telephone number:

+18003877374

Consumer Healthcare telephone number:

+18002508866

Email address:

drugsurv.a.ca@gsk.com  

Mexico

Pharmaceuticals and Vaccines telephone number:

Toll free number: +01800 7058000

Consumer Healthcare telephone number:

Toll free number: +01800 2343000

Email address:

farmacovigilancia.mx@gsk.com  

USA

Pharmaceuticals and Vaccines telephone number:

+8888255249

Consumer Healthcare telephone number:

+8002451040

Pharmaceuticals and Vaccines email address:

us.naps@gsk.com  

Consumer Healthcare email address:

AEReporting@gsk.com  

Argentina

Pharmaceuticals and Vaccines telephone number:

+541147258900

Pharmaceuticals and Vaccines email address:

Bua-Farmacovigilancia-Rx@gsk.com  

Bolivia and Paraguay

Telephone number:

+541147258900

Email address:

Bua-Farmacovigilancia-Rx@gsk.com  

Brazil

Telephone number:

Monday-Friday 8am to 5pm: +08007012233

+08000211529

+08007043189

Telephone number (out of business hours):

+08000148110

Email address:

farmacovigilancia@gsk.com  

Chile

Telephone number:

+56223829054

Email address:

cl.named-safety-contact@gsk.com  

Colombia

Telephone number:

+18000118686

Email address:

programa.dirmedica@gsk.com  

Ecuador

Pharmaceuticals telephone number:

+59322994700 Ext. 5

+989348869

Email address:

yqq55532@gsk.com  

Peru

Pharmaceuticals telephone number:

+5112119700

Email address:

farmacovigilancia.peru@gsk.com

Uruguay

Pharmaceuticals telephone number:

+59824198333

Email address:

safety_uy@GSK.com

Venezuela

Pharmaceuticals telephone number:

+582129452122

Email address:

FARMACOVIGILANCIA-VEN@gsk.com

Panama

Telephone number:

+(507)833-6768

Email address:

oax74237@gsk.com  

Costa Rica

Telephone number:

+(506)4055-4242

Email address:

oax74237@gsk.com  

Guatemala

Telephone number:

+(502)2376-1930

Email address:

oax74237@gsk.com  

Nicaragua

Telephone number:

+(505)27222215

Email address:

oax74237@gsk.com  

El-Salvador

Telephone number:

+(503)2136-7801

Email address:

oax74237@gsk.com  

Honduras

Telephone number:

+(504)2540-1638

Email address:

oax74237@gsk.com  

Dominican-Republic

Telephone number:

+18299566335

Email address:

oax74237@gsk.com  

Jamaica

Telephone number:

+18766302074

Email address:

oax74237@gsk.com  

Trinidad and Tobago

Telephone number:

+18682245759

Email address:

oax74237@gsk.com