The Global Compliance department is responsible for supporting the development and implementation of practices that facilitate employees’ compliance with laws and Group policy.

The thrust of our compliance efforts is the promotion of ethical behaviour and corporate responsibility in accordance with our values and due diligence in preventing and detecting misconduct or non-compliance with laws or regulations, supported by effective compliance systems.

Our employees are encouraged to seek help and to report concerns or suspected cases of misconduct without the fear of retaliation.  Employees can do this through line management or via our integrity and confidential reporting lines.  All concerns and allegations are fairly and independently investigated and disciplinary action, if applicable, is commensurate with the issues presented.

The Global Compliance organisation comprises three groups:

• Global Compliance Business Partners, who are aligned to each business unit.  Their role is to proactively partner with senior leaders to drive a values and compliance-based culture and improve risk identification and management practices;
• Global Compliance Operations centrally manages our compliance activities (e.g. analytics, reporting, communications, policy administration, project management and training), with a focus on efficiency, consistency and continuous improvement;
• Global Compliance Investigations co-ordinates all compliance-related investigations, ensuring consistency and efficiency of investigations across geographies and business units.

Global Compliance contact information

Speak Up Integrity lines

Global Ethics & Compliance oversees the GSK Speak Up Integrity Lines through which alleged breaches of legal or regulatory obligations, financial fraud (including accounting internal controls and auditing), or any other alleged contravention of GSK's Code of Conduct (PDF, 2MB) and company policies can be reported using different communication channels. Concerns may be reported anonymously if desired.

A secure, offsite post office box may also be used:

Mailing Address:
Box 58572
Philadelphia
Pennsylvania 19102
USA

(Please do not use this address for Adverse Event Reporting. If you are a physician, follow the procedures required by your country's regulations.)

GSK's Code of Conduct

GSK's Code of Conduct (PDF, 2MB) is the foundation for all the company policies. It sets out the fundamental principles that the company values and that employees should apply in their daily work. Supporting the Code of Conduct policy is a range of corporate policies providing specific guidance in areas such as competition law, marketing practices, non-discrimination, share dealing, and conflicts of interest. GSK's employee guide to business conduct highlights the Code of Conduct, core compliance policies and provides guidance to employees. It is the responsibility of each employee to implement the code and follow the employee guide to sustain the trust and confidence of all GSK stakeholders.

GSK Code of Conduct translations (PDFs)

GSK's Third Party Code of Conduct

GlaxoSmithKline is dedicated to operating in a way that reflects the highest ethical standards, within a framework of principles, guidelines and policies aligned to ethical, social and environmental responsibilities.

To maximise the long term sustainability of our business and the communities in which we operate, GSK strives to conduct business with third parties who share this commitment to high ethical standards and operations, in full compliance with the laws, rules, and regulations that govern our business activities.

As such, GSK’s Third Party Code of Conduct expects Third Parties to:

• Integrate, communicate and apply our company principles
• Operate in full compliance with all applicable laws, rules, regulations, and GSK policies
• Be aware of cultural differences and the challenges associated with interpreting and applying these Principles globally, consistent with the laws, values and cultural expectations of the different societies of the world
• Integrate these Principles into a continual improvement approach that advances Third Party performance over time, and:
• Inform all Third Party employees that they are required to report suspected violations of law, rules, regulations, and GSK policies through appropriate reporting channels such as GSK’s ‘Speak Up’ Integrity Lines as noted above.

Third Parties should also reference our general terms and conditions on this website’s Procurement page.