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Information technology

Sometimes the greatest revolutions in business are the quiet ones. IT at GSK is leading a quiet revolution that is fundamentally changing the way we use information. Combining business intelligence and marketing savvy with project leadership capabilities, we enable the rest of the business to perform the complex tasks involved in delivering life-enhancing solutions.

Ours is a complex enterprise, involving a computer network that supports over 80,000 internal users and thousands more externally. More specifically, our employees:

  • send 300,000 email and instant messages per day
  • spend 100 million minutes in audio conferencing each year
  • enrol in 40,000 training sessions (mostly online) every month

And that's just for starters - we also enable 30,000 salespeople to call on healthcare professionals every day, and help in the production and delivery of over 4 billion product packs in a single year.

All of this is accomplished thanks to our dedicated team of 3,500 people, based in 68 countries at over 100 sites. Together, we offer the business a rapid response, intellectual integrity, and rigorous accounting of results.

Accordingly, we've created a culture of process management rather than bureaucracy. Here, you'll learn from those around you, developing yourself and others in the process, all the while continually striving to find new and better ways of doing things.



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