Our culture and values | Why GSK? | Careers | GlaxoSmithKline

Our culture and values

We’ve transformed into a different organisation in the last few years. This will enable us to do even more to deliver financially sustainable performance while creating value for patients, consumers and governments. Everything we’ve done to transform ourselves has been driven by our core values: transparency, respect for people, patient-focus and integrity.


What does transparency mean to us?

As our business evolves to meet global challenges, so does our culture – and transparency is integral to this. We are open to challenge and innovation. This affects the way we do business, work with external groups and interact with each other.   

 “Total disclosure has become a way of life in Agbara. We share success and failure with equal candour.” – Henry, GSK Nigeria

How will I be respected?

We have developed a series of simple, clear and easy-to-understand behaviours that will ensure you are respected in your day-to-day job, and enable you to grow within our performance-driven culture. These behaviours are:

  • flexible thinking
  • building relationships
  • developing people
  • enabling and driving change
  • continuous improvement
  • customer driven

"Our business is our people. Respect for the individual is what drives us forward.”  Rodger, GSK United Kingdom

How are we focusing on patients?

We strive to improve the health and wellbeing of people across the world, regardless of where they live or their ability to pay. Our people can see the positive impact their contribution makes to the lives of others – which is a prime motivator for working here.

“When starting each working day, I feel very motivated that I can contribute to improve the life of at least one patient that day.” – Hazem, GSK United Arab Emirates

How do we act with integrity?

We’ve come a long way in our transformation, but there’s much more that we can and want to achieve. As we continue on our journey, our values will guide us in everything we do. We’ll ensure that doing what is right for our patients and consumers is at the heart of every decision we make. In so doing, we’ll demonstrate integrity in action, at every level, every day.

 “I do the right thing without having to be told to do it – because I know, in my heart and mind, what’s the right thing to do.” – Lorri, GSK North America 

Key Facts

  • keyFactsImage 85%

    85% of employees are proud to work for GSK

  • keyFactsImage 81%

    81% of employees confirmed that the way we work at GSK places patients, consumers, and customers at the heart of our business.

  • keyFactsImage 84%

    84% of employees said their work environment encourages ethical behaviour even when under pressure to meet business objectives.

  • keyFactsImage 93%

    93% of GSK employees understand what constitutes ethical business practices and conduct in their job.

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