Manage your shares

You can manage your UK shares and request changes to your details on the Equiniti Shareview website.

If you register with Equiniti Shareview you will be able to make the following changes online:

  • change address details
  • change bank account details for dividend payments
  • change account designation

Dividend paid direct to your account

To make the dividend payment process more efficient, you can arrange to have your future dividends paid directly into your bank or building society account.

It is quicker and more convenient – there is no need to queue at the bank to pay in a cheque. The cleared finds will be available to you on the dividend payment date. This will avoid the inconvenience of lost, stolen, spoiled, or out of date cheques.

By selecting this method you will receive a consolidated tax voucher in January each year, in time to complete your tax return. For further information, please contact Equiniti.

Shareholder enquiries:

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

www.shareview.co.uk

0871 384 2991* (inside the UK)
+44 (0)121 415 7067 (outside the UK)

* Calls to this number are charged at 8p per minute from a BT landline. Other telephony providers' charges may vary. Lines are open 8.30am to 5.30pm, Monday to Friday (excluding UK public holidays).

Reinvest your dividends to buy more shares

With the GSK Dividend Reinvestment Plan (DRIP) you can use your cash dividends to buy more shares in GSK. As an alternative to the dividend payment, your cash will be used to buy additional shares. The DRIP is a convenient, easy and cost-effective way to build your shareholding.

To apply for the GSK DRIP, call 0871 384 2268 or visit www.shareview.com/drip.

United Kingdom

Investors and analysts
Individual shareholders
Employee shareholders

Investors and analysts

Investor Relations UK
GlaxoSmithKline plc
980 Great West Road
Brentford
Middlesex TW8 9GS

Tel: 020 8047 5000
Fax: 020 8047 7807

Individual shareholders

Registrar
Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex BN99 6DA

www.shareview.co.uk

Shareholder enquiries and annual report order-line
0871 384 2991* (inside the UK)

+44 121 415 7067 (outside the UK)

Shareview Dealing Service
0845 603 7037

GlaxoSmithKline ISA Helpline
0871 384 2244*

* Calls to this number are charged at 8p per minute from a BT landline. Other telephony providers' charges may vary. Lines are open 8.30am to 5.30pm Monday to Friday (excluding UK public holidays).

Employee shareholders

GSK employee shareholder enquiries
0808 234 4391

Glaxo Wellcome and SmithKline Beecham corporate PEPs
The Share Centre Limited
Oxford House
Oxford Road
Aylesbury
Bucks HP21 8SZ

Corporate share dealing facility
Morgan Stanley Smith Barney
Attention: GSK Services
Corporate Equity Solutions
Floor 09, 25 Cabot Square
Canary Wharf
London E14 4QA
Tel: +44 (0)20 7677 8263
Fax: +44 (0)20 7890 7281
Email: GSK-PLC@morganstanley.com

United States

Investors and analysts
Individual shareholders
Employee shareholders

Investors and analysts

US Investor Relations and Response Centre
GlaxoSmithKline plc
One Franklin Plaza
PO Box 7929
Philadelphia PA 19101

Toll free: +1 888 825 5249
Tel: +1 215 751 4000
Fax: +1 919 315 3344

Individual shareholders


Registrar
The Bank of New York Mellon
PO Box 358516
Pittsburgh
PA 15252-8516

www.adrbny.com

Transfer agent for US shareholders
The Bank of New York Mellon
PO Box 358516
Pittsburgh
PA 15252-8516

www.stockbny.com

Toll free: +1 877 353 1154
International: +1 201 680 6825

Employee shareholders


Corporate share dealing facility
Morgan Stanley Smith Barney, LLC
28 State Street, 26th Floor
Boston, MA 02109
Phone: +1 617-570-9204
Toll-Free: +1 800-235-1205
Email: TheFucignaGroup@mssb.com