Corporate Responsibility Report 2008

Communication

Good two-way communication with our employees is vital.

We aim to keep everyone well informed and involved in company activities, and provide opportunities to get their feedback.

Our internal communications channels include:

Face-to-face communications, for example through ‘town hall’ style meetings, lunches with the Corporate Executive Team, conferences and team meetings
The GSK Experience programme for new starters. This is a mandatory, two-day induction programme that teaches new employees in the UK and US about GSK. Feedback indicates the programme helps them to feel valued and involved. Other countries arrange their own induction programmes locally
Spirit, our internal magazine. We print and distribute 33,500 copies throughout the company, four times a year. Spirit is also published on our intranet, myGSK, reaching a broader audience than print alone and allowing our employees to easily give us feedback on articles they have read
Our global intranet site, myGSK, provides updates on company and industry news, and a large range of information and resources for employees. myGSK has several features for employees including:

myCEO, a dedicated part of the intranet where staff can pose questions to our Chief Executive Officer (CEO) and the other members of the Corporate Executive Team. Employees ask approximately 70 questions each month and our CEO’s answers are posted regularly on the site
The Ambassador intranet community which provides reference materials, information and tools for employees to use as a reference, including presentations, facts and figures
An interactive intranet feature, Your Story, which allows our employees to share stories about what inspires them and how this impacts their work with the company

An email cascade system where messages are sent to business leaders to share with employees, for example details of our latest financial results
Surveys that enable us to monitor employee engagement and help us to track the impact of our internal communications

Read about our employee: