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CR Review 2006
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Ethics training in practice

Case Study

Ethics training in practice

Ethics training is designed to help employees apply our policies in real life situations and make the right decisions in their work.

For example, employees are encouraged to ask themselves the following questions before making a decision:

Would I be embarrassed if my friends or family knew what decision I have made?
How would my decision look to a cynic?
What could the newspaper headline look like?
Am I still confident that this is the right decision for GSK?

During training, employees explore ethical dilemmas they may face in their work and receive guidance to help them understand the appropriate response. This is one example from a recent training session:

Scenario: you are at a trade conference and put your business card in a prize draw. You win the grand prize, which is a set of golf clubs worth £1,000. You enjoy golf and would like a new set of clubs. The draw is sponsored by an exhibitor with whom GSK does business. Should you keep the clubs?

Guidance: taking into account the GSK policy, Acceptance of Entertainment and Gifts by GSK Employees, the clubs must not be accepted and it would be better not to put your business card in the draw.