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Executive endorsements

President, Global Manufacturing and Supply

David Pulman
Meeting these 2005 EHS commitments globally will place us in a great position in our quest for leadership and sustainability.

Chairman, Research & development (retired May 2006)
Tachi Yamada
Minimising the risks from hazardous materials to protect our employees and the environment must be an essential part of delivering “the Wall” of new products.

President, Pharmaceutical Operations
David Stout
Environment, Health and safety hazards may be different in Commercial, but they can affect our people just as much as those in manufacturing or R&D. Completing Core EHS Programmes protects our people and supports our business aims.

President, Consumer Healthcare (retired January 2006)
Jack Ziegler
The success of our brands is driven by our products and our people. Core EHS Programmes support both and help to maintain our business reputation.

VP Corporate Environment, Health and Safety
James Hagan, PhD, PE
Our long term plan for excellence charts a journey which begins with improving our systems, progresses to leadership in EHS performance, and ultimately brings us closer towards sustainability. View letter from the VP, EHS

VP Corporate Employee Health Management
Robert W. Carr, VP Corporate Employee Health Management
GlaxoSmithKline’s mission - Improving the quality of human life by enabling people to do more, feel better and live longer - depends on its people. At GlaxoSmithKline we are committed to creating the best place in which the best people can do their best work in order to achieve this mission.

When it comes to the best people, the health of our employees is vital to our ultimate success. The company’s performance depends on people who are physically and mentally able and available to meet our business goals. The Employee Health Management (EHM) function provides the global framework and strategy that supports the protection and promotion of employee health and well-being. A key component of this strategy is disease prevention, which is accomplished through targeted health education and behaviour change programmes. Delivery of services and programmes within this framework is co-ordinated with the relevant Corporate and Business Human Resources and Environment, Health and Safety functions globally.

To attract, retain and develop the best people, we need to have the right culture; a culture that supports a resilient, diverse, healthy and performance-focused workforce. Resilience is the set of skills and behaviours necessary to be successful in the midst of a fast paced and continuously changing work environment. A web based Team Resilience Toolkit provides managers with tools to assess organisational risks to well being and develop action plans to address them. There is a group-wide commitment to supporting and enhancing the resilience of managers and staff, paying attention to stress prevention, pressure management and work-life balance. This process enables teams to identify barriers to doing their best work and promotes a supportive working environment. The term "resilience" is used to communicate to managers and staff the business case for workplace health and well-being. It emphasises the positive nature of organisational initiatives aimed at improving performance in a competitive business environment and the positive nature of taking personal responsibility for maintaining good health. In 2004, over 160 work teams have participated in resilience training leading to enhanced team resilience. The GlaxoSmithKline Resilience and Mental Well-being strategy was recognised by the UK Health and Safety Executive as a Beacon of Excellence and one of the best stress prevention strategies they have seen.

On a global basis, we continue to develop the capabilities of Employee Health professionals throughout GSK. Developing the EH Community is a top goal of the group. Regional Skills development workshops focusing on the top three global GSK health issues; musculoskeletal, mental health and chemical agents as well as an intranet web community, an Employee Health Professional competency framework, and appropriate health intervention tools with global reach are all important parts of achieving this goal. The use of best practice sharing enables these global health professionals to deliver employee health services using the best work processes in support of GSK’s businesses. The focus on innovative program design and the use of cost-efficient channels has led to a broader outreach and more effective delivery to employees. Examples include innovative and prevention focused employee benefits, integrated re-engineering of the absence management process and linkage to Operational Excellence, optimisation of shared service delivery in the US and UK, and a “virtual consultancy” model for global operations. A key element of helping sites deliver best practice services is through focused planning and measurement and evaluation. At a group level this has been accomplished through a strategy mapping and balanced scorecard approach.

It is through these continued integrated efforts that GlaxoSmithKline will safeguard and enhance the health and well being of employees and, as a consequence, will enhance shareholder value.

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