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Employment practices

GSK employs 100,000 people in 116 countries. The success of our business depends on us getting the best from our people. We do this by creating a positive working environment, offering competitive reward packages that emphasise performance, providing opportunities for training and advancement, and by listening and responding to employees’ feedback.

We expect employees to meet high standards in the way they carry out their work for GSK. The GSK spirit defines our culture and the principles we expect employees to work by. These are:

• Performance with integrity
• Entrepreneurial spirit
• Focus on innovation
• A sense of urgency
• Passion for achievement

Regular performance appraisals assess whether employees have upheld these principles and the requirements of our Code of conduct in their work. The results affect bonuses and career progression. See Standards of Ethical Conduct for more information on our Code of conduct.

This section explains our approach and performance in 2004. It covers:

• the results of our 2004 Global Leadership survey assessing employee satisfaction and the development of GSK’s culture;
• our programmes to recruit and retain a diverse workforce;
• employee development and performance appraisals;
• how we communicate with employees and get their feedback;
• our health, safety and wellbeing programmes

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