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Employee development

GSK invests in training and development to enable employees to perform to the best of their ability and to develop their careers.

We provide a range of job-related training to help all employees build their skills and do their jobs effectively. In addition, appropriate leadership training is available to all managers. Employees can enrol in training programmes through our myLearning intranet site in the UK and US. During 2004, 8,882 employees attended 438 development programmes in these countries. Similar opportunities exist for employees worldwide but data are not currently collected on the take-up of the programme.

In 2004, 1540 people attended Leadership Edge, our global programme for senior managers, and 412 attended Leadership@GSK, the programme for middle managers. A further 221 employees attended our foundation programme for new managers, Management@GSK. The programmes are designed to help managers improve the performance of their staff and to increase their insight into differing work styles, strengths and motivation. Also in 2004 the Inspirational Leadership Workshop was launched to build on some of the main concepts of Leadership Edge, focusing on the senior leadership role of inspiring and motivating people to high performance to meet business challenges. The Workshop is targeted at executives and senior leaders, particularly those with significant influence over large numbers of staff.

Regular performance appraisals reward strong performance as well as helping employees to set objectives and identify the training they need. More than two-thirds of GSK employees receive an annual performance appraisal through our Performance and Development Planning (PDP) programme.

The PDP process includes an assessment of how well employees have implemented the GSK spirit - the principles we use to define our culture. It can have a significant impact on bonus payments, potentially reducing them to zero if an employee is found not have followed the Spirit, and can also affect future career development.

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