Accessibility
Last updated: June 2026
At GSK, we believe everyone should have a great online experience. That's why we're dedicated to making our website accessible to all our users, including those with disabilities. We're always working to reach the widest possible audience and meet recognised accessibility standards.
This statement explains how we're making our website accessible, to ensure we align with applicable legal and technical requirements, including the European Accessibility Act and its local implementations. We continuously asses and improve the website to ensure that GSK can meet changing regulatory expectations.
About our website and how we support accessibility
Our corporate website, gsk.com is designed to be accessible across many formats to support a wide range of user needs.
Key features for an inclusive experience
- Text-based descriptions: We provide alternatives for non-text content and offer written information in plain language.
- Audio support: Narrated editorial content descriptions are available for users with visual disabilities.
- Screen reader friendly: Our website works well with popular screen readers.
- Multimedia alternatives: Where relevant, you'll find captions/subtitles, transcripts, audio descriptions, and alternative text for visual and multimedia content.
- Clear visuals: We ensure sufficient contrast and zoom functionality, allowing you to resize text if you have visual disabilities.
Designing for ease of use
Our website's interface is built with accessibility in mind, offering:
- Simple navigation: We use logical layouts with consistent headings, landmarks, and clear navigation to help you find your way around easily.
- Keyboard accessibility: You can operate all functions using just your keyboard.
- Helpful error messages: If something goes wrong, we provide clear and descriptive error messages to guide you.
- Customisable settings: You have options to personalise settings, such as themes and display modes, to suit your preferences.
Our ongoing commitment to improvement
We're continuously working to enhance our accessibility through:
- Regular training: Our team receives ongoing training on accessibility best practices to keep our website inclusive and compliant with current standards.
- Frequent testing: We regularly test our services against the latest accessibility guidelines, including WCAG and EN 301 549, and make necessary updates.
- Perceivable content: All visual and auditory information is presented in adaptable ways to meet your needs.
- Operable interface: Our website is fully navigable by keyboard and works smoothly with assistive technologies.
- Understandable design: We use clear and simple language, avoiding unnecessary complexity.
- Robust content: We ensure compatibility with current and future user agents, including assistive technologies.
We also partner with Level Access, a leading digital accessibility solution provider, to help us maintain and improve our compliance. Together, we've adopted these practices:
- Self-evaluation: We conduct regular internal audits and evaluations.
- Third-party audits and testing: External accessibility experts carry out assessments.
- Continuous monitoring: Automated scans check for compliance at regular intervals.
- Early detection: We test for accessibility errors in code during the development process.
- Keeping records: We maintain internal reports on our accessibility conformance.
Our accessibility standards
- WCAG 2.1 Level AA
- EN 301 549
If you encounter any issues
While we strive to ensure accessibility for everyone, some limitations might exist. If you experience any problems, please let us know, and we'll do our best to provide an alternative solution.
Get in touch
If you'd like more information about GSK's accessibility efforts, have questions or feedback, or encounter any accessibility barriers on our gsk.com corporate website, please don't hesitate to contact us.