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Social media

Social media enables us to interact and communicate with our customers in a way that traditional websites cannot. We use social media as part of our commitment to transparency and to provide timely information to our customers and stakeholders.

Explore GSK on social media


We operate several corporate Twitter feeds that allow you to follow GSK news and activities.


Our Facebook pages contain news and features about our company.


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Our community guidelines

Our purpose is to help people do more, feel better, live longer. We are working hard to align our actions on social media with our purpose.

We have several social media channels you can use to keep up to date with GSK news and activities. We want to make sure our social media community is a safe and enjoyable environment for people to comment, question and engage.

We also have a responsibility to manage these channels appropriately in line with the regulatory environment in which we operate. As a result, we may remove posts, graphics, comments, videos, photos, or any other content that:

  • Is potentially libellous, defamatory or disparaging
  • Violates another’s copyright or intellectual property
  • Condones or promotes illegal activity
  • Is misleading, fraudulent or deceptive
  • Uses language that is vulgar, discriminatory or harassing
  • Is spam or intended to cause technical disruptions to the channels
  • Mentions prescription medicines or their side effects
  • Discloses personal information about a person or their health status
  • Discloses adverse events to medicines (see guidance below regarding suspected adverse events)
  • Offers unauthorised medical advice
  • Is not related to the post under which it appears
  • Is advertising another product or service

While we prefer not to, we reserve the right to ban anyone repeatedly posting material that falls into the above categories from our channels.

Information about medicines and medical treatment
As a pharmaceutical company, we are unable to comment on or advise individual patients about their medical condition and treatment. It is very important that patients are advised by a health professional who knows a patient’s medical and treatment history.

Suspected adverse events
Patient safety is of utmost importance to GSK and we take all information related to our medicines seriously. We have a legal and ethical duty to follow up any reports of adverse events associated with our medicines or vaccines, which in turn assists us with the monitoring of their safety profiles. If you believe you have experienced an adverse event when using one of our products, please contact us to report a possible side effect